At Healthy18 (Edata Ventures Pvt.Ltd), we strive to provide you with the best shopping experience. However, we understand that there may be circumstances where you need to cancel your order. Below is our cancellation policy:
1. Order Cancellation Before Dispatch
- Cancellation Request: If you wish to cancel your order, you may do so at any time before the order is dispatched.
- How to Cancel: To cancel your order, please contact our customer service team via email or the contact form on our website.
- Refund: Once your cancellation request is confirmed, we will process a full refund to your original payment method.
2. Cancellation After Dispatch
- Dispatched Orders: If your order has already been dispatched, we will not be able to cancel it. You may refer to our Return Policy for information on how to return the item after it has been delivered.
3. Non-Cancellable Items
- Sale Items: Orders placed on sale products or during sale periods are not eligible for cancellation. All such purchases are considered final.
4. Contact Us
If you wish to cancel an order or have any questions, feel free to contact our customer service team at https://healthy18.in & info@healthy18.com